Terms & Condition

TERMS OF SERVICE


I. INTRODUCTION
Welcome to Xpert Connect!

Xpert Connect supports freedom of speech, both on and off the Internet. However, the goal of Xpert Connect is to provide you with access to the best quality services possible. To ensure a safe, non-offensive environment for all our users, we have established these Terms of Service, spelling out what you can expect from us and what we expect from you.
By purchasing any services from Xpert Connect, by using any of Xpert Connect’s services, or by accessing to or using the Xpert Connect Application (“Application”) on mobile devices, you agree to be legally bound and to abide by the terms and conditions set forth below.
Xpert Connect Application is owned and operated by Forge Ahead LLC, a New Jersey limited liability company with offices at 1800 Route 206, Skillman, NJ 08558. Any references herein to Xpert Connect, “we” or “us” shall be deemed to refer to Xpert Connect Application, and/or Forge Ahead LLC, as applicable under the circumstances.
These Terms of Service, our Privacy Policy, our Copyright and Permissions Policy, and all policies posted from time-to-time on our Application set out the terms on which Xpert Connect offers you access to and use of our services, applications and tools (collectively “Services”). All policies, the Privacy Policy, the Copyright and Permissions Policy, are incorporated into these Terms of Service. You agree to comply with all the above when accessing or using our Services.
Note to Social Media Users. When purchasing services from Xpert Connect, and when posting or uploading information to or otherwise communicating via the Application or your own social media page, your activities online are subject to the Terms of Service or other terms and conditions imposed by that social media web site, which may contain terms and conditions different from these Terms of Service. Please see the following pages for further details:
http://www.facebook.com/legal/terms (Facebook’s Statement of Rights and Responsibilities);
http://www.linkedin.com/legal/user-agreement?trk=hb_ft_userag (LinkedIn’s Terms of Service);
https://twitter.com/tos (Twitter’s Terms of Service); and
http://www.google.com/intl/en/policies/terms (Google’s Terms of Service);
All references in these Terms of Service to “Xpert Connect”, and/or its “Application” shall be deemed to include both this Application and any and all social media pages maintained from time-to-time by Forge Ahead LLC, or its affiliates.


II. MOBILE DEVICES
Application Use. Xpert Connect grants you the right to use the Application only for your personal use. You must comply with all applicable laws and third party terms of agreement when using the Application (e.g. your wireless data service agreement).
Intellectual Property-Applications. Xpert Connect owns, or is the licensee to, all right, title, and interest in and to the Application, including all rights under patent, copyright, trade secret, trademark, or unfair competition law, and any and all other proprietary rights, including all applications, renewals, extensions, and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from any Application and you will not remove, obscure, or alter Xpert Connect’s copyright notice, trademarks or other proprietary rights notices.affixed to, contained within, or accessed in conjunction with or by any Xpert Connect Application.
Prohibited Countries Policy and Foreign Trade Regulation-Applications. Xpert Connect Applications or their underlying technology may not be downloaded to or exported or re-exported: (a) into (or to a resident or national of) Burma (Myanmar), Cuba, Iraq, Iran, Libya, North Korea, Sudan, Syria, or any other country subject to United States embargo; (b) to anyone on the US Treasury Department’s list of Specially Designated Nationals or on the US Commerce Department’s Denied Party or Entity List; and (c) to any prohibited country, person, end-user, or entity specified by US Export Laws. When using an Xpert Connect Application, you are responsible for complying with trade regulations and both foreign and domestic laws (e.g., you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a “terrorist supporting” country, and you are not listed on any US Government list of prohibited or restricted parties).


III. ABOUT Xpert CONNECT
Xpert Connect is a platform that allows users to book and purchase educational, instructional, mentoring, and consulting services through the Application from xperts in users’ interested fields. The Application is free for all end users to register, use and browse through. Fee-based Services are also available.
In addition to the services related to the interaction of users and xperts described above, Xpert Connect also offers a video library facility. A number of videos are available at no charge, and additional material is available on a paid-subscription basis. For additional Terms and Conditions specific to the video library, or those that may supersede in whole or in part Terms and Conditions outlined here, please refer to this document: Video Library Specific Terms and Conditions.
The information we provide in connection with our Services, Application, other users, and al service providers (“Xperts”), is solely informational and you may decide to use such information. Also, while we may help facilitate the resolution of disputes through various programs, Xpert Connect has no control over and does not guarantee the existence, quality, safety or legality of items advertised; the truth or accuracy of users’ and Xperts’ content or listings; the ability of Xperts to perform their professional services; or that a user or Xpert will actually complete a transaction or request a refund.
Xpert Connect is not responsible for the quality of services provided by Xperts. Xpert Connect only provides a platform to connect you with an Xpert through our Application. If you have a dispute with one or more Xperts, you release us (and our affiliates and subsidiaries, and our and their respective owners, officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.
You will indemnify and hold us (and our affiliates and subsidiaries, and our and their respective owners, officers, directors, employees, and agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach these Terms of Service, your improper use of the Services or Application, or your breach of any law or the rights of a third party.


Using Xpert Connect
You are responsible for maintaining the confidentiality of your username and password to access the Application. You are solely responsible for the content and information posted and uploaded to our Application or Xpert Connect platform. In connection with using or accessing the Services and the Application, you will not:

  • Behave unprofessionally when interacting with an Xpert during any session;
  • Exchange personal information on Xpert Connect’s platform using the Application;
  • Compete with Xpert Connect by providing similar services to other users;
  • Solicit any Xperts to provide services to you in any capacity without using our Application or Xpert Connect platform;
  • Buy any products or services from users other than Xperts, or advertise any products to services to other users on the Application or Xpert Connect platform;
  • Record any service sessions with Xperts for commercial use;
  • Breach or circumvent any laws, third party rights or our systems, policies, or determinations of your account status;
  • Use our Services if you are not able to form legally binding contracts (for example if you are under 18), or are temporarily or indefinitely suspended from using our services, applications or tools;
  • Fail to pay for services purchased by you;
  • Post false, inaccurate, misleading, defamatory, or libelous content;
  • Transfer your Xpert Connect account and user ID to another party without our consent;
  • Distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
  • Distribute viruses or any other technologies that may harm Xpert Connect, or the interests or property of users;
  • Use any robot, spider, scraper or other automated means to access our Services for any purpose;
  • Bypass our robot exclusion headers, interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure;
  • Export or re-export any Xpert Connect application or tool except in compliance with the export control laws of any relevant jurisdictions and in accordance with posted rules and restrictions;
  • Reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to Xpert Connect, or that comes from the Services and belongs to another Xpert Connect user or to a third party including works covered by any copyrights, trademark, patent, or other intellectual property right, except with prior express permission of Xpert Connect and/or any other party holding the right to license such use;
  • Commercialize any Xpert Connect application or any information or software associated with such application;
  • Harvest or otherwise collect information about users without their consent; or
  • Circumvent any technical measures we use to provide the Services.

Your postings also must not contain the following:
  • Confidential Content.Content which discloses any confidential or nonpublic third party information which you do not have permission and/or authority to disclose;
  • Disparaging Content. Content that disparages any person or entity, including Xpert Connect and any entity affiliated with Xpert Connect, and/or any of their respective products or services;
  • Content Contrary to Law or Public Policy. Content relating to matters that are contrary to law, regulation or public policy in any of the United States, Switzerland, or accounts of the European Union.
  • Infringing Content. Content that violates or infringes the rights of any person or entity including, but not limited to, privacy, publicity and/or intellectual property rights, including the copyrights and brand rights of Xpert Connect and/or of third parties;
  • Hateful Content. Content that is hateful, tortious, defamatory, slanderous, libelous, or obscene;
  • Discriminatory Content. Content that promotes bigotry, racism, sexism, hatred or harm against any group or individual or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • Spam. We observe and enforce a zero-tolerance policy for posting sales pitches for outside products or services or posting comments that drive traffic to a third party’s web site (including for personal, political or monetary gain).

If we believe you are abusing Xpert Connect in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our Services, delay or remove hosted content, remove any special status associated with your account(s), remove and demote listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Services. We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue our Services. Additionally, we reserve the right to refuse or terminate our Services to anyone for any reason at our discretion.
Encouraged Activities
You are encouraged (but not obligated) to send information about what you expect to know or learn from a session when booking and purchasing Services from Xperts.
Rating and Monitoring Systems
You can rate an Xpert’s services in our Application and you agree to be rated by an Xpert who provides services to you. You may dispute your ratings. However, it will be in Xpert Connect’s sole and absolute discretion to change, edit, or remove your ratings. You understand and acknowledge that your ratings will affect your future selection and acceptance for future service sessions. Our Application and Xperts have absolute discretion to accept or reject your request for a session.
All service sessions maybe monitored or recorded to guard against users’ solicitation of business which is prohibited by Xpert Connect on the Application. If any such solicitation is found, you agree to pay [$100,000] to Xpert Connect as liquidated damages. You agree that it is very costly for Xpert Connect to enforce this provision and is not practical for Xpert Connect to calculate or estimate the damages for users’ violation of this provision. You therefore agree that the amount set forth in this provision is reasonable to compensate Xpert Connect for its suffered damages.
Electronic Communications
When You use / avail any Services or send any data, information or communication on the Xpert Connect platform, you agree and understand that you are communicating with Xpert Connect through electronic media/ records and you consent to receive communications via electronic records from Xpert Connect periodically and as and when required. Xpert Connect will communicate with you by email or any push or other message or electronic records on the email address and or mobile number available with Xpert Connect or made available to Xpert Connect through a Partner which will be deemed adequate service of notice / electronic record.
You acknowledge that specifically consent to Xpert Connect or our respective affiliates and partners contacting you using the contact information you have provided to us at any time during your association with us for any purpose including the following purposes:
  • To obtain feedback regarding the Service;
  • To contact you for offering new products or services, whether offered by us, or our respective affiliates or partners.
You acknowledge and agree that you may be contacted for the above purposes, using any of the contact details provided by you, including via emails, text messages or phone calls.
In the event you have indicated any 'do not disturb' preferences to Your telecom service provider, and registered yourself on the national customer preference register / 'do not disturb' or similar list, We request you to ensure that your registered preferences allow for communications to be sent to you in accordance with the above provisions.
The Content contained in the Services including but not limited to on the Site or Mobile Application is protected by copyright, trademark, patent, trade secret and other laws, and shall not be used except as provided in these Terms and Conditions, without the written permission of Xpert Connect.
Policy Enforcement
When an issue between you and an Xpert arises we may consider your performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both the Xpert and you.
Fees
The fees and rates we charge will be disclosed and explained to you before you book and purchase Services from any Experts. We may change our fees or rates from time-to-time and will disclose and notify you before you book or purchase any Services using the Application. You will be charged as soon as you book a session with an Xpert though our calendar on our Application. You can pay the fees by credit card, PayPal or any other electronic means allowed by our Application.
Cancellation Policy
There is NO cancellation or make-up policy if you miss a session, fail to enter a session on time, or have a weak or unstable internet connection due to an insufficient internet speed on your end, or an Xpert leaves due to your tardiness. For situations set forth in this paragraph, there will be NO REFUND.
Refund Policy.
You will be entitled to a refund for any session that you miss or is incomplete under the following circumstances:
  • Xpert Connect modifies, discontinues or temporarily turns off the Services during any such session; or
  • An Xpert is late or cancels a session with you, or the poor internet connection on the Xpert’s end makes the session unproductive. A session will be deemed unproductive only if both the Xpert and you complain about the poor video and audio quality due to the internet speed or connectivity on the Xpert’s end.
All refunds will be paid within fifteen (15) days after the scheduled session which does not happen or is incomplete.

IV. TRADEMARKS AND SERVICE MARKS
Xpert Connect is a trademark of Forge Ahead LLC. and/or its affiliates. All rights are reserved. These and other Xpert Connect graphics, logos, service marks and trademarks of Xpert Connect, LLC and its affiliates may not be used without the prior written consent of Forge Ahead LLC. or its affiliates, as the case may be. All other trademarks, product names, and company names and logos appearing on the Application or in any materials relating to our Services are the property of their respective owners.


V. DISCLAIMERS AND LIMITATION OF LIABILITY
You expressly agree that use of Xpert Connect’s Services is at your sole risk.
Neither Forge Ahead LLC. nor its affiliates nor any of their members, managers, officers, directors, employees, agents, third-party content providers, merchants, advertisers, sponsors, or affiliates (collectively “Providers”), or the like, warrant that this Application will be uninterrupted or error free, nor do they make any warranty as to any of Xpert Connect’s Services, or as to the accuracy, reliability, or currency of any information, content, service, or merchandise provided through this Application.
Disclaimer of Warranties. EXPERT CONNECT MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF ANY CONTENT MADE AVAILABLE ON THIS APPLICATION. EXPERT CONNECT DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THIS APPLICATION WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE, (B) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY CONTENT, MATERIALS, DATA OR INFORMATION OBTAINED BY YOU THROUGH EXPERT CONNECT WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, CONTENT, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH EXPERT CONNECT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) EXPERT CONNECT OR THE SERVER(S) THAT MAKE OUR APPLICATION AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EXPERT CONNECT’S SERVICES AND ALL CONTENT AND INFORMATION MADE AVAILABLE ON THIS APPLICATION ARE PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY EXPERT CONNECT LLC AND ITS AFFILIATES.
Limitation of Liability. IN NO EVENT SHALL EXPERT CONNECT’S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE ONE (1) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL EXPERT CONNECT OR ITS AFFILIATES BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH EXPERT CONNECT, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THIS APPLICATION, OR FOR ANY CONTENT, MATERIALS OR OTHER INFORMATION OBTAINED FROM OR THROUGH EXPERT CONNECT, OR FOR ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE IN THE CONTENT, EVEN IF EXPERT CONNECT OR ITS AFFILIATES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.
Internet Delays. USE OF THIS APPLICATION MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. EXPERT CONNECT IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS.
Links to Third Party Sites. This Application contains links to third party sites. These links are provided for convenience purposes and are not under the control of Xpert Connect. If you choose to link to such third party web sites, Xpert Connect makes no warranties, either expressed or implied, concerning the content of such sites, including the operations, programming and conduct of transactions over such sites. Xpert Connect does not warrant that such sites or content are free from any claims of copyright or other infringement or that such sites or content are devoid of viruses. Xpert Connect disclaims all liability of any kind whatsoever arising out of your use of, or inability to use such third party web sites, the use of your information by such third parties, and the security of information you provide to such third parties.
Domestic Use Only. Xpert Connect’s Services are available to you only in the United States, its territories, and possessions, and Canada. You agree not to use or attempt to use our Services from outside these locations. If you use our Services from outside the United States of America, Switzerland and/or the European Union, you are solely responsible for compliance with all applicable laws, including without limitation export and import regulations of other countries. Any diversion of any content, information or materials available on this Application contrary to United States, Swiss or European Union (including European Union Member States) law is prohibited. Xpert Connect may use technologies to verify your compliance.


VI. CONTENT AND COPYRIGHT OWNERSHIP
A. Copyright and Limited License
Unless otherwise indicated, this Application and all content and other materials therein, including, without limitation, the Xpert Connect logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, “Application Materials”) are the proprietary property of Xpert Connect or its licensors and are protected by U.S. and international copyright laws.
You are granted a limited, non-sublicensable license to access and use this Application and Application Materials for personal and informational purposes only. Such license is subject to the Terms of Service and does not include: (a) any resale or commercial use of this Application or Application Materials; (b) the collection and use of any service listings, pictures or descriptions; (c) the distribution, public performance or public display of any Application Materials; (d) modifying or otherwise making any derivative uses of this Application and the Application Materials, or any portion thereof; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of this Application, the Application Materials or any information contained therein, except as expressly permitted on this Application; or (g) any use of this Application or the Application Materials other than for its intended purpose. Any use of this Application or Application Materials other than as specifically authorized herein, without the prior written permission of Xpert Connect, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Service shall be construed as conferring in any manner, whether by implication, estoppel or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated therewith.
B. Digital Millennium Copyright Act (“DMCA”) Notice
If you believe any material available via this Application infringes a copyright you own or control, you may file a notification of such infringement with our Designated Agent as set forth below.
Forge Ahead LLC
1800 Route 206,
Skillman, NJ 08558
941 400 3087
Info@ExpertConnect.pro

Please see 17 U.S.C.A. § 512(c)(3) for the requirements of a proper notification. You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
In accordance with the DMCA and other applicable law, Xpert Connect has also adopted a policy of terminating, in appropriate circumstances and in our sole discretion, users who are deemed to be repeat infringers. Xpert Connect may also, in its sole discretion, limit access to this Application and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
C. Third Party Site Materials
Xpert Connect may provide third party content on this Application and links to web pages and content of third parties (collectively, “Third Party Site Materials”) as a service to those interested in this information. We do not control, endorse or adopt any Third Party Site Materials and can make no guarantee as to its accuracy or completeness. You acknowledge and agree that Xpert Connect is not responsible or liable in any manner for any Third Party Site Materials and undertakes no responsibility to update or review such Third Party Site Materials. You agree to use such Third Party Site Materials contained therein at your own risk.
D. Advertisements and Promotions; Third-Party Services and Services
Xpert Connect may display advertisements and promotions from third parties on this Application or may otherwise provide information about or links to third-party products or services. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. Xpert Connect is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings or promotions or as the result of the presence of such non-Xpert Connect advertisers or third party information on this Application.


VII. SUBMISSION OF IDEAS
You can submit questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about Xpert Connect, this Application and our Services (collectively, “Ideas”). Ideas, whether posted to this Application or provided to Xpert Connect by e-mail or otherwise are entirely voluntary, nonconfidential, gratuitous and noncommittal. Xpert Connect shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Ideas for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Do not send us Ideas if you expect to be paid or want to continue to own or claim rights in them; your Ideas might be great, but we may have already had the same or similar idea and we do not want disputes.


X. TERMINATION
Notwithstanding any of these Terms of Service, Xpert Connect reserves the right, without notice and in its sole discretion, to terminate your license to use this Application and to block or prevent your future access to, and use of, this Application.


XI. USAGE BY CHILDREN AND MINORS
Xpert Connect cannot prohibit minors from visiting or using this Application. Xpert Connect must rely on parents, guardians and those responsible for supervising children under 18 to decide which materials are appropriate for such children to view and/or purchase.
Xpert Connect requires that all purchases be made either: (i) by individuals 18 years of age or older, or (ii) by minors under 18, through a Xpert Connect authorized affiliated program which permits parents and other guardians to both pay for the purchases of minors, and give verifiable permission for such minors to purchase items on our Application and for the collection by us of certain information in accordance with the terms of our privacy policy. EACH TIME YOU PURCHASE SERVICES FROM EXPERT CONNECT, YOU ARE REPRESENTING TO EXPERT CONNECT THAT YOU ARE EITHER (I) AN INDIVIDUAL 18 YEARS OF AGE OR OLDER, OR (II) A MINOR UNDER 18 WHO IS PURCHASING THROUGH AN EXPERT CONNECT AUTHORIZED AFFILIATED PROGRAM WHICH PERMITS PARENTS AND OTHER GUARDIANS TO BOTH PAY FOR THE PURCHASES OF MINORS AND GIVE VERIFIABLE PERMISSION FOR SUCH MINORS TO PURCHASE SERVICES ON OUR APPLICATION AND FOR THE COLLECTION BY US OF CERTAIN INFORMATION IN ACCORDANCE WITH THE TERMS OF OUR PRIVACY POLICY.


XII. APPLICABLE LAW
These Terms of Service and this Application are created and controlled by Xpert Connect LLC, a limited liability company organized in the State of [state of incorporation], U.S.A. The laws of the State of [name of governing law state], U.S.A. will govern these Terms of Service, without giving effect to any principles of conflicts of laws. You hereby irrevocably and unconditionally consent to submit to the exclusive jurisdiction of the courts of the State of [name of governing law state], U.S.A., and of the United States District Court for the District of [name of governing law state] for any litigation arising out of or relating to use of or purchase made through Xpert Connect (and agree not to commence any litigation relating thereto except in such courts), waive any objection to the laying of venue of any such litigation in the courts of the State of [name of governing law state], U.S.A., and agree not to plead or claim in any court of the State of [name of governing law state], U.S.A. that such litigation brought therein has been brought in an inconvenient forum.


XIII. Agreement to Arbitrate
You and Xpert Connect each agree that any and all disputes or claims that have arisen or may arise between you and Xpert Connect relating in any way to or arising out of this or previous versions of these Terms of Service, your use of or access to Xpert Connect’s Services, or any services sold, offered, or purchased through Xpert Connect’s Services shall be resolved exclusively through final and binding arbitration, rather than in court. Alternatively, you may assert your claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (nonclass, nonrepresentative) basis. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.

  • 1. Prohibition of Class and Representative Actions and Nonindividualized Relief
    YOU AND EXPERT CONNECT AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND EXPERT CONNECT AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.
  • 2.Arbitration Procedures
    Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. An arbitrator should apply the terms of these Terms of Service as a court would. All issues are for the arbitrator to decide, except that issues relating to arbitrability, the scope or enforceability of this Agreement to Arbitrate, or the interpretation of Section 1 of this Agreement to Arbitrate (“Prohibition of Class and Representative Actions and Non-Individualized Relief”), shall be for a court of competent jurisdiction to decide. The arbitration will be conducted by the American Arbitration Association (“AAA”) under its rules and procedures, including the AAA’s Consumer Arbitration Rules (as applicable), as modified by this Agreement to Arbitrate. The AAA’s rules are available at www.adr.org or by calling the AAA at 1-800-778-7879 FREE. The use of the word “arbitrator” in this provision shall not be construed to prohibit more than one arbitrator from presiding over an arbitration: rather, the AAA’s rules will govern the number of arbitrators that may preside over an arbitration conducted under this Agreement to Arbitrate.
    A party who intends to seek arbitration must first send to the other, by certified mail, a written notice describing the nature of the dispute in reasonable detail (“Notice”). The Notice to Xpert Connect should be sent to Xpert Connect LLC, at [address of Xpert Connect LLC]. Xpert Connect will send any Notice to you to the physical address we have on file associated with your Xpert Connect account; it is your responsibility to keep your physical address up to date. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought.
    If you and Xpert Connect are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or Xpert Connect may initiate arbitration proceedings. A form for initiating arbitration proceedings is available on the AAA’s site at www.adr.org. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. You may send a copy to Xpert Connect at the following address: Xpert Connect LLC, [address of Xpert Connect LLC]. In the event Xpert Connect initiates an arbitration against you, it will send a copy of the completed form to the physical address we have on file associated with your Xpert Connect account. Any settlement offer made by you or Xpert Connect shall not be disclosed to the arbitrator. The arbitration hearing shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or Xpert Connect may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and Xpert Connect subject to the arbitrator’s discretion to require an in-person hearing, if the circumstances warrant. In cases where an in-person hearing is held, you and/or Xpert Connect may attend by telephone, unless the arbitrator requires otherwise.
    The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same Xpert Connect user to the extent required by applicable law. The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
  • 3. Costs of Arbitration
    Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules, unless otherwise stated in this Agreement to Arbitrate. If the value of the relief sought is $10,000 or less, at your request, Xpert Connect will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by Xpert Connect should be submitted by mail to the AAA along with your Demand for Arbitration and Xpert Connect will make arrangements to pay all necessary fees directly to the AAA. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse Xpert Connect for all fees associated with the arbitration paid by Xpert Connect on your behalf that you otherwise would be obligated to pay under the AAA’s rules.
  • 4. Severability
    With the exception of any of the provisions in Section 1 of this Agreement to Arbitrate (“Prohibition of Class and Representative Actions and Non-Individualized Relief”), if an arbitrator or court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply. If an arbitrator or court decides that any of the provisions in Section 1 of this Agreement to Arbitrate (“Prohibition of Class and Representative Actions and Non-Individualized Relief”) is invalid or unenforceable, then the entirety of this Agreement to Arbitrate shall be null and void. The remainder of the Agreement and its Legal Disputes Section will continue to apply.
  • 5. Future Amendments to the Agreement to Arbitrate
    Notwithstanding any provision in these Terms of Service to the contrary, you and we agree that if we make any amendment to this Agreement to Arbitrate (other than an amendment to any notice address or site link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against Xpert Connect prior to the effective date of the amendment. The amendment shall apply to all other disputes or claims governed by the Agreement to Arbitrate that have arisen or may arise between you and Xpert Connect. We will notify you of amendments to this Agreement to Arbitrate by posting the amended terms on www.ExpertConnect.pro at least 30 days before the effective date of the amendments and by providing notice by email. If you do not agree to these amended terms, you may close your account within the 30-day period and you will not be bound by the amended terms.


XIV. MODIFICATION OF TERMS
Xpert Connect may update these Terms of Service. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary e-mail address specified in your Xpert Connect account or by placing a prominent notice on this Application. You are responsible for regularly reviewing these Terms of Service. Continued use of Xpert Connect after any such changes shall constitute your irrevocable and unconditional consent to such changes.

XV. NOTICES
Xpert Connect may give notice by means of a general notice on this Application, or electronic mail to your e-mail address on record in Xpert Connect’s account information, or by written communication sent by first class mail or prepaid post to your address on record in Xpert Connect’s records relating to our clients. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or prepaid post) or 12 hours after sending (if sent by email).


XVI. GENERAL
The provisions of these Terms of Service are intended to be severable. If for any reason any provision of these Terms of Service shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction.
No joint venture, partnership, employment, or agency relationship exists between you and Xpert Connect as a result of these Terms of Service. The failure of Xpert Connect to enforce any right or provision in these Terms of Service shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Xpert Connect in writing.
These Terms of Service, together with any applicable policies, comprise the entire agreement between you and Xpert Connect and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein.
Headings are for reference purposes only and do not limit the scope or extent of such Section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of these Terms of Service.
The policies posted on our Application may be changed from time-to-time. Changes take effect when we post them on the Xpert Connect Application.
The following Sections survive any termination of these Terms of Service: Fees, Content, Disclaimer of Warranties; Limitation of Liability; Indemnity, and Legal Disputes.
If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, California 95814, or by telephone at (800) 952-5210 FREE.